Terms and Conditions

Introduction

Welcome to Gorilla Junk Removal. By accessing our website or using our services, you agree to the following terms and conditions. Please read them carefully before booking or engaging with our company.

Services Provided

Gorilla Junk Removal offers junk removal, hauling, cleanout, and related services for residential and commercial clients. All services are subject to availability and scheduling. We reserve the right to decline or cancel a job if conditions are unsafe, the materials are hazardous, or if the requested work falls outside our operational scope.

Estimates and Pricing

• All quotes are free and based on the volume, type, and weight of materials to be removed.
• Final pricing may vary slightly depending on actual load size or access conditions.
• Additional fees may apply for excessive weight, special handling, or extended travel distances.
• All prices are communicated clearly before work begins - no hidden charges.

Cancellations and Rescheduling

We understand that plans can change. Customers may cancel or reschedule appointments with reasonable notice. Cancellations made less than 24 hours before a scheduled job may incur a cancellation fee.

In case of severe weather or unexpected delays, Gorilla Junk Removal reserves the right to reschedule at the earliest available time.

Customer Responsibilities

To ensure safe and efficient service, customers agree to:

• Provide accurate information regarding the type and quantity of junk.
• Ensure safe and unobstructed access to the removal area.
• Confirm that no hazardous materials are included in the load.
• Supervise access to the property if required by local regulations.

Items We Cannot Remove

Gorilla Junk Removal does not handle or transport:

• Hazardous chemicals or materials
• Paint, oils, or solvents
• Batteries, fuels, or pressurized containers
• Medical, biological, or radioactive waste

We can recommend local facilities or partners for proper disposal of restricted items.

Liability and Damages

Our crew is trained to work carefully and safely. However, Gorilla Junk Removal is not responsible for:

• Pre-existing damage to property or items being removed.
• Hidden structural issues that cause damage during removal.
• Loss or damage to items mistakenly included for disposal.

Customers are encouraged to remove or clearly mark items that should not be taken.

Payment Terms

• Payment is due upon completion of service unless prior arrangements are made.
• Accepted payment methods include cash, credit/debit card, or approved digital transactions.
• Late or declined payments may incur additional fees.

Safety Policy

Safety is our top priority. We reserve the right to refuse service if conditions are unsafe for our crew or equipment. Customers must disclose any hazards such as unstable structures, sharp materials, or pest infestations before service begins.

Privacy and Data Use

We value your privacy. Any personal information collected is handled according to our Privacy Policy. We never sell or share your data with third parties without consent.

Changes to Terms

Gorilla Junk Removal may update these Terms & Conditions at any time. Updates take effect immediately upon posting. Continued use of our website or services implies acceptance of any revisions.

Contact Information

For questions regarding these terms, please contact us:

Gorilla Junk Removal
Email: gorillajunkfl@gmail.com
Phone: (954) 477-3885

Thank you for choosing Gorilla Junk Removal - we appreciate your trust in our service.